Why do hotel Wifi won’t connect? How to fix Wifi not redirecting to the login page?

Have you ever stayed in a hotel, only to find out that connecting to the Wifi isn’t as effortless as it should be? Maybe you experienced frustration when the hotel Wifi won’t connect and wasn’t able to prompt the login page of the hotel hotspot. If so, then this blog post is designed just for you!
Why do hotel Wifi won't connect? How to fix Wifi not redirecting to the login page?

Why do hotel Wifi won’t connect? How to fix Wifi not redirecting to the login page?

In this article, Zachary Xipolitidis will help break down why these types of technical issues occur. Moreover, we also provide you with how to fix Wifi not redirecting to the login page. Now, let’s get started!

Why do hotel Wifi won’t connect?

Why do hotel Wifi won't connect?

Why do hotel Wifi won’t connect?

Why won’t my laptop connect to hotel wifi? The most common reason why hotel wifi not connecting is due to network congestion. When a lot of people try to connect to the internet at the same time, hotel networks often get too busy. Here’s a common reason we encounter when connecting to hotel wifi:

You have the wrong Wifi password

Many times, hotels will replace their wifi passwords on a regular basis. It’s important to ask the hotel staff for the correct password when you check-in.

You’re not connected to the right Wifi network: Some hotels have more than one wifi network. Make sure you’re connecting to the correct one.

Your mobile device or computer does not support Wifi protected access

WPA is the most up-to-date encryption protocol and is used to secure many hotel wifi networks. If your device doesn’t support this protocol, you may need to update your hardware or software to connect.

So, when accessing the wifi in a hotel, can hotels see what you are browsing? The answer is yes, they can! Hotels use data-tracking software to monitor their guests’ activities on their wifi networks. This is done to ensure the safety and security of all users, as well as to protect the hotel’s network infrastructure.

So, it’s important to be mindful when you access any online services while connected to a hotel wifi network. 

Your device cannot access Wifi networks

If you’re traveling, you may be out of range of the hotel’s wifi. Some hotels also block access from specific devices or types of devices, like gaming consoles.

The hotel Wifi connection is slow

This can happen if too many people are connected at once. The best way to fix this is to switch to a different wifi network if the hotel has one. You can also try contacting the hotel staff and asking them to reset the wifi connection.

Your device settings need to be updated

If you’re having trouble connecting, make sure your device is updated with the latest settings for wifi networks. This includes your network name (SSID), password, and encryption type.

Once you’ve identified and corrected the issue, you should be able to connect to hotel wifi without any problems.

Hotel” means any establishment, the proprietor of which holds out to the extent of his accommodation that he will provide, accommodation to any person presenting himself who is able and willing to pay a reasonable sum for the services and facilities provided and is in a fit state to be received.

Source: https://www.ird.gov.hk/

How to fix Wifi not redirecting to the login page?

How to fix Wifi not redirecting to the login page?

How to fix Wifi not redirecting to the login page?

If hotel wifi not redirecting to login page, what to do when hotel wifi won’t connect? Let’s try to fix it with the tips below:

Turn off alternative 3rd party DNS servers

This is a temporary fix and will only work if your device is connected to the Internet. Depending on where you stay, your hotel may deactivate third-party DNS settings. You might not be able to get to the hotel’s login page if you are connected to a third-party DNS server.

If it can’t find the address, it will then try to use the server result from before. However, this server result may not be correct since the connection may have been lost or changed recently. To flush or alternative the DNS servers:

  • Open “Control Panel”
  • Click on “Network and Internet”
  • Under “Network and Sharing Center”, click on “DNS.”
  • In the “DNS” window, right-click on your local network name and select Properties.
  • Click on the “Advanced” tab, and under “DNS Suffix Search Options,” select “Flush DNS cache.”
  • Click on “OK.”
  • Restart your device.

Try to access the router’s homepage

If you are connected to your hotel’s network, try accessing the router’s homepage. You can access the homepage by typing your router’s IP address into the browser’s address bar. Once you get to the router’s home page, you should be able to log in and configure or reset settings as needed.

Create an additional network location

Another option is to create an additional network location in your device’s settings. This will force your device to connect to the hotel’s WiFi and access the login page. To do this, go on settings > wi-fi > other networks > click the wifi name and enter the password > select the “create network location” option.

Restart your device

If none of the above methods worked, you should restart your device and try reconnecting to the wireless network again. This can help reset any settings that might be blocking the hotel’s WiFi connection. Once your device is up and running again, you should be able to access the login page and use the internet.

Open a non-HTTPS site in incognito

If you still can’t get to the hotel’s WiFi log in page, try going to a non-HTTPS site while your browser is in “incognito” mode. This can help bypass any temporary connection errors. If you are successful, the hotel’s WiFi log in page should appear. You can then proceed to log in and complete the connection process.

We hope these tips help you fix the issue with your hotel’s WiFi.

Other tips to avoid when hotels’ Wifi won’t connect

Other tips to avoid when hotels' Wifi won't connect

Other tips to avoid when hotels’ Wifi won’t connect

Stay safe on public networks

What to do when my hotel wifi won’t connect? When staying in a hotel, you might be tempted to use public Wi-Fi in the lobby or other common areas. However, public networks are insecure and can expose you to cyber threats.

Before connecting to a public network, make sure that your device’s firewall and antivirus software are turned on. Additionally, avoid using websites that require sensitive personal information such as banking, healthcare, and financial websites.

Update your device’s software

Outdated software can have compatibility issues with certain Wi-Fi configurations. To make sure that everything is up to date, and “is it safe Wifi in hotels“, let’s go into your device’s settings and look for an option to check for updates. If available, install any pending updates and restart your device.

Share your mobile data

If all else fails, you can use your device’s cellular data to connect to the Internet. To do this, turn on the “Personal Hotspot” feature of your smartphone and connect other devices (e.g., laptop or tablet) to it via Wi-Fi. Be sure to monitor your data usage and keep a close eye on your monthly data plan.

With these tips, you can stay connected while traveling and avoid any frustrations of hotel Wi-Fi not connecting.

FAQs: Why do hotel Wifi won’t connect?

Turning off wi-fi, waiting a few seconds, and turning it back on can sometimes bring up the captive portal page. Rejoin the network after turning off and on your device’s wifi, then wait for the captive portal page to appear.

Why do the hotel Wifi login page not showing Mac?

Turning off Wi-Fi using the quick toggles and then turning it back on after a few seconds is an effective solution. Now, reconnect to the network; the captive portal login screen should automatically appear.

Why do hotel Wifi login page not showing Android?

Turn off and then back on the Wifi on your device. Reboot the system. If possible, reboot the router.

Why can’t I connect my Windows 10 laptop to the hotel’s WiFi?

If you’re having trouble connecting your Windows 10 laptop to the hotel’s WiFi, make sure that the router is properly set up. First, make sure that your laptop is connected to the same network as the router. If it’s not, try changing the network settings in your laptop and router. If that still doesn’t work, try resetting your router.


In conclusion, when it comes to hotel wifi connections, it can be tricky to figure out why can’t connect to hotel wifi and how to fix the issue when it redirects to a login page.

Hopefully, this blog post enlightened you and provided you with easy solutions for possible wifi issues. If you have any questions, don’t hesitate to contact gcfhotel.net to answer!


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